As one of the best established equipment supply and sales organizations, Era group has over the years developed extensive expertise in a variety of specialized fields.
Scope of supply
These include a comprehensive range of Food, Pharmaceutical, Healthcare and Medical equipment, Hygiene & Laundry solutions, Commercial Refrigeration, Commercial catering and other specialized industrial and commercial Electro Mechanical solution-based systems. Era group recognizes that to maintain its position as a regional market leader, an effective and dynamic management system is essential.
Quality Policy Statement
Era group is conscious of the need to fulfill its obligations under any contract with clients to produce the desired outcome in a cost effective, planned, systematic solution oriented and legal manner and to consider risks and opportunities, determine, assess and achieve quality and economy in the execution of the company’s duties.
This policy intends to benefit both customers and Era group through increasing client satisfaction leading to growth in existing markets and investment in new market areas. Of vital importance is our commitment to supply innovative quality products and services, which comply with the contractual, statutory and regulatory requirements and deliver a professional proactive, timely pre and post order service to our clients.
Management is committed to programs of continuous improvement and enhancement of internal and external communications, in which all staff members are required to participate, the efficacy and methodology of our mission statement, quality policy and business objectives are continually reviewed and improved.